Mission Statement for Railway Medical Group

We are proud to work as a team to provide the best primary care to the people of Blyth. We will care for and respect our patients throughout their lives, whether they are acutely unwell, to help them prevent disease or to manage their long term conditions. We will support and respect our patients and colleagues and we will use NHS resources wisely.

In return we ask our patients to;

  • Respect our staff
  • Keep your appointments, or let us know as soon as possible if you cannot attend.
  • Help us to help you – be prepared to let the receptionist know the reason for your contact, so they can help you access the most appropriate person to help.
  • Provide us with constructive feedback.
  • Tell us when we have done well.